Verizon refused to unlock man’s iPhone, so he sued the carrier and won
Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without a fight. Roach sued the wireless carrier in small claims court and won. Roach bought a discounted iPhone 16e from Verizon’s Straight Talk brand on February 28, 2025, as a gift for his wife’s birthday. He intended to pay for one month of service, cancel, and then switch the phone to the US Mobile service plan that the couple uses. Under federal rules that apply to Verizon and a Verizon unlocking policy that was in place when Roach bought the phone, this strategy should have…
