Square launches AI voice ordering and an integrated Bitcoin solution for merchants
Square, Block’s merchant payments platform, has launched new features for merchants, including AI-powered voice ordering for restaurants, enhancements to its AI assistants — such as providing local insights — and an integrated Bitcoin solution to accept and hold the digital currency. The company now lets restaurants and cafes using Square leverage AI to handle incoming calls. This is particularly useful for cloud kitchens (delivery-only restaurants) and other delivery-focused establishments, as they can hand off order taking, customization, and other menu-related questions to AI. The bot can handle requests like, “What is special in your menu today?” or “Make my food spicy, but don’t use any dairy.” Other companies, such as Yelp and Kea, are building voice AI…
