Salesforce builds ‘flight simulator’ for AI agents as 95% of enterprise pilots fail to reach production
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Salesforce is betting that rigorous testing in simulated business environments will solve one of enterprise artificial intelligence’s biggest problems: agents that work in demonstrations but fail in the messy reality of corporate operations. The cloud software giant unveiled three major AI research initiatives this week, including CRMArena-Pro, what it calls a “digital twin” of business operations where AI agents can be stress-tested before deployment. The announcement comes as enterprises grapple with widespread AI pilot failures and fresh security concerns following recent breaches that compromised hundreds of Salesforce…
