Salesforce announces Agentforce 360 as enterprise AI competition heats up
Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager giant unveiled the new platform, branded Agentforce 360, ahead of its annual Dreamforce customer conference that kicks off October 14. This newer version of Agentforce includes new ways to instruct AI agents through text, a new platform to build and deploy agents, and new infrastructure for messaging app Slack, among others. A notable aspect of Agentforce 360 is its new AI agent prompting tool, called Agent Script, which will be released in beta in November. Agent Script gives users the ability to program their AI agents to be more flexible and better respond to “if/then”…
