Ontology is the real guardrail: How to stop AI agents from misunderstanding your business
FeaturedDattaraj Rao, Persistent Systems November 30, 2025 Enterprises are investing billions of dollars in AI agents and infrastructure to transform business processes. However, we are seeing limited success in real-world applications, often due to the inability of agents to truly understand business data, policies and processes. While we manage the integrations well with technologies like API management, model context protocol (MCP) and others, having agents truly understand the “meaning” of data in the context of a given businesis a different story. Enterprise data is mostly siloed into disparate systems in structured and unstructured forms and needs to be analyzed with a domain-specific business lens.sAs an example, the term “customer” may refer to a different group of…
