Microsoft’s latest email outage turned into a full blown global cloud crisis

Microsoft is slowly recovering from its day-long outage after much of the company’s systems were hit by a cascading software issue. The problems, which started Thursday, were initially flagged as affecting the company’s services in the U.S. and the Americas, but quickly spread around the world, as engineers struggled to recover downed servers. What began as an Outlook email and Teams video conferencing outage soon developed into a full blown meltdown, affecting the company’s cloud services for both consumer and business email, files, and documents. The outage also knocked out the company’s Copilot AI tools, Defender security screening software, and prevented system administrators from accessing their internal Intune dashboards and features. Some users reportedly experienced…