Legislators Push to Make Companies Tell Customers When Their Products Will Die
CommentLoaderSave StorySave this storyCommentLoaderSave StorySave this storyOn Tuesday, two Massachusetts lawmakers introduced two bills to the state’s House and Senate that, if passed, would create a state law requiring companies to tell customers when service on their connected products will end. It is an effort meant to tamp down on cybersecurity risks and also boost consumer protections. With knowledge about future support, consumers can confidently buy a device knowing how long they can expect it to reliably work, and when to plan for its eventual obsolescence.The pieces of proposed legislation, collectively named An Act Relative to Consumer Connected Devices, were introduced by Massachusetts state senator William Brownsberger and state representative David Rogers in their…
