In crowded voice AI market, OpenAI bets on instruction-following and expressive speech to win enterprise adoption
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now OpenAI adds to an increasingly competitive AI voice market for enterprises with its new model, gpt-realtime, that follows complex instructions and with voices “that sound more natural and expressive.” As voice AI continues to grow, and customers find use cases such as customer service calls or real-time translation, the market for realistic-sounding AI voices that also offer enterprise-grade security is heating up. OpenAI claims its new model provides a more human-like voice, but it still needs to compete against companies like ElevenLabs. The model will be available on the Realtime API, which the company also made generally…
