Bret Taylor’s Sierra reaches $100M ARR in under two years
Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on Friday that it reached $100 million in annual revenue run rate (ARR). The company’s rapid growth suggests that businesses across industries are embracing AI agents. The startup’s growth rate surprised even its seasoned co-founders, former Salesforce co-CEO Bret Taylor and longtime Google alum Clay Bavor, who wrote on their blog: “That’s a heck of a lot quicker than we expected.” Sierra’s customers include tech companies like Deliveroo, Discord, Ramp, Rivian, SoFi, and Tubi, as well as well-established businesses outside of the tech sector, such as ADT, Bissell, Vans, Cigna, and SiriusXM. Taylor and Bavor said they expected tech companies would…
