Ask HN: Entrepreneurs, how do you treat free users of your product?
Future buyers or freeloaders? Brand ambassadors or resource-hoggers?
While there are feature/usage/support limitations on them, should time-since-registered or past purchase history also be a factor in servicing them?
Categorizing them can bring some actionable insights I guess.
Comments URL: https://news.ycombinator.com/item?id=41836815
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